Refund & Return Policy

Last Updated: July 28, 2025, 15:30 IST (Monday)

At GetBackLost, we are committed to ensuring a smooth and transparent process for refunds, returns, and exchanges. Please read the following policy carefully. 

1. Refund Eligibility

• Refunds are applicable only for eligible services/products as per our terms.

• Requests for refunds must be raised within 7 days of purchase.

• Proof of purchase (invoice, receipt, or transaction details) is required.

2. Refund Processing Timeframe

• Once your refund request is approved, we will initiate the refund process within 5 business days.

3. Refund Credit Timeframe

• After processing, the refund amount will be credited to the original payment method within 7 business days.

• Please note that actual credit timelines may vary depending on your bank or payment provider.

4. Exchange & Replacement

• In case of approved exchanges or replacements, the replacement product/service will be delivered within 7 business days from the date of approval.

5. Non-Refundable Items/Services

• Certain services or digital products may be non-refundable (clearly mentioned at the time of purchase).

6. Contact Us

For any questions related to refunds, returns, or exchanges, you can contact us at:
Email: support@getbacklost.in
Phone: 8882242133