Number masking ensures that when someone scans the QR code and contacts you, they are connected without seeing your actual contact number. This way, your privacy is protected, and the finder can still communicate with you securely.

Yes, the Tags have a validity of 1 year from the date of activation. After this period, it is recommended to either renew or replace the Tags for continued protection and functionality.

While the Tags are designed for secure adhesion, they can be carefully removed from one item and reattached to another, provided the surface is clean, grease-free, and flat. However, it’s essential to press the sticker down firmly to ensure proper adhesion and effectiveness.

If you haven’t received any scan alerts despite someone scanning your lost item, please ensure that the email provided during activation is correct and check your spam or junk folder. If the issue persists, you can contact our customer support for assistance.