Shipping Policy

Last updated: July 28, 2025, 14:02 IST (Monday)

At GetBackLost, we are committed to offering a hassle-free shopping experience for our customers. This Shipping Policy outlines our order processing times, delivery methods, shipping timelines, and important terms related to product delivery.

1. Order Processing: All orders placed on our website are processed within 1-2 business days, excluding weekends and holidays. Once processed, you’ll receive a confirmation email with your order details.

2. Free Shipping on All Products: We are pleased to offer free shipping on all products, with no minimum purchase requirement. There are no hidden charges or additional fees—what you see is what you pay!

3. Shipping Methods: We provide standard shipping for all orders. We work with trusted delivery partners such as India Post, Blue Dart, Delhivery, etc., depending on your location.* The delivery timeframes for standard shipping are:

  • Domestic (within India): 5-7 business days
  • International: 10-15 business days (Note: Shipping times may vary based on destination and customs clearance.)
  • For example:– If you purchase your product on 01 July, 2025 then your product will be delivered on or before 09 July, 2025 (for domestic orders).

4. Tracking Your Order: Upon shipment, a shipping confirmation email with tracking details will be sent to you. Use this information to monitor your delivery’s progress. You can track your shipment using the tracking number provided in the confirmation email. If you do not receive tracking details within 3 business days of your order, please contact support.

5. Delivery Issues: Encountered any delivery issues? Please contact our customer support immediately. We’re here to assist you and ensure a smooth delivery experience.

6. Shipping Restrictions: While we aim to ship to most locations, there are areas we may not cover. Should your location be affected, we’ll promptly notify you.

7. International Shipping: For international orders, please be aware of potential customs duties, taxes, and fees upon delivery. These charges are the buyer’s responsibility and aren’t reflected in the order total.

8. Policy Updates: We retain the right to amend or revise our shipping policy as needed. Any modifications will be posted here, so we recommend periodic reviews.

For any inquiries about our shipping policy, reach out to our customer support team at support@getbacklost.in.

Thank you for choosing GetBackLost. Your trust is invaluable, and we’re dedicated to ensuring a delightful shopping journey!

*Please note that delivery timelines are estimates and may be subject to delays due to factors beyond our control (e.g., weather, holidays, or courier issues).

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